# Talk to a human.

> Questions, rough edges and privacy requests all reach the same inbox: hello@vivace.run.

## Product support

Tell us what happened, which browser or device you used, and the run or screen involved. Do not email access tokens, passwords or other secrets.

- [Email product support](mailto:hello@vivace.run?subject=Vivace%20support)

## Privacy and data requests

Use the privacy subject line if you want to access, correct or delete data connected to your Vivace account. We may need to verify that the Strava account is yours before acting.

- [Send a privacy request](mailto:hello@vivace.run?subject=Vivace%20privacy%20request)

## Partnerships

For clubs, races, coaches or product partnerships, include a short description and the best way to reach you.

- [Discuss a partnership](mailto:hello@vivace.run?subject=Vivace%20partnership)

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## Every page on this site

- [Vivace — home](https://www.vivace.run/en): Connect Strava for an AI running coach grounded in your training history, plus shareable run videos with animated routes, pace and heart rate.
- [About Vivace](https://www.vivace.run/en/about): Vivace pairs an AI running coach grounded in your Strava history with shareable vertical films of the runs you already did.
- [Privacy](https://www.vivace.run/en/privacy): How Vivace collects, uses, stores and deletes account, Strava, video, coach and analytics data.
- [Terms](https://www.vivace.run/en/terms): The terms for using the Vivace alpha, connecting Strava and creating shareable run replay videos.
- [Strava data use](https://www.vivace.run/en/strava-data): Which Strava permissions Vivace requests, what activity data it reads, and how to disconnect or request deletion.
- [Read this page in Français](https://www.vivace.run/fr/contact)

## If you’re an agent or a crawler

Each of these describes the whole site in one request. Every page URL also answers to an Accept: text/markdown request, or to the same path with .md on the end.

- [llms.txt — what Vivace is for, and when to reach for it](https://www.vivace.run/llms.txt)
- [llms-full.txt — every page, as one Markdown file](https://www.vivace.run/llms-full.txt)
- [sitemap.xml — every URL, in both languages](https://www.vivace.run/sitemap.xml)